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Retail Return Policy

Klub Nico
We thank you for your order on www.KlubNico.com. Klub Nico seeks to provide you, the contemporary woman, with footwear that encourages the expression of your own unique personal style. Please share your experience with us and friends. We appreciate your purchase and hope you enjoy your new pair of shoes.

Should you need to return a product, please refer to our return policy below:

Klub Nico Retail Return Policy We guarantee your satisfaction. If you are not completely happy with your purchase, you may return it within 15 days from the date in which you received the merchandise, given the following conditions:

 Before returning an item you must obtain a return authorization number (RA). To receive a return authorization number please contact Klub Nico by telephone at  831.684.2200 or e-mail at sales@klubnico.com. Unauthorized returns will not be accepted.

 All returned merchandise must be in the original box, unworn and in the same condition you received it in.

 If the product is returned after 15 days, or it is not in the original packaging, Klub Nico will issue store credit to be used within one year.

 No refunds, exchanges, or store credit will be offered on worn products.  All sales are final on discounted items.

 If you use a promotion/voucher code on a purchase, and are unsatisfied with the merchandise, you may exchange for another item on www.KlubNico.com or you may return the merchandise to obtain store credit good for one year.